ag customer service & sales
CLAREMORE, OK
Full Time
Mid Level
· Answer incoming calls, emails, and inquiries from farmers, ranchers, feed dealers, and other customers regarding product availability, pricing, and orders
· Process customer orders for various feed products including livestock feed, poultry feed, specialty mixes, and nutritional supplements
· Provide product information and recommendations based on customer needs, animal types, and feeding programs
· Schedule and coordinate feed deliveries with the warehouse and logistics team
· Handle customer complaints and resolve issues related to orders, deliveries, product quality, or billing
· Maintain accurate records of customer interactions, orders, and special requests in the database or order management system
· Communicate with production and inventory teams about product availability and backorders
· Generate quotes and invoices for customers
· Coordinate with sales representatives regarding customer accounts and special pricing arrangements
· Provide information about feed formulations, ingredients, and nutritional specifications when requested
· Process returns or exchanges according to company policy
· Monitor delivery schedules and proactively communicate any delays to affected customers
· Assist walk-in customers at the facility counter with product selection and purchases
· Maintain knowledge of seasonal demands and help manage customer expectations during peak times
Provide information about fertilizer formulations, ingredients, and nutritional specifications when requested
Qualifications-
-Bachelors degree in agribusiness preferred but not required, 3 plus years of agriculture experience is required.
- must be available to work Saturdays
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